OverviewThe Retail Sales Unit Head manages multiple teams of senior professionals through other senior managers.
The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles.
In-depth knowledge of the industry and direct competitors' products / services is also necessary in order to contribute to the commercial objectives of the business.
Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual / practical grounding in both the function and / or area of expertise.
Excellent communication skills required in order to influence a wide range of audiences.
The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization as a whole.
Develops medium- to long-term plans and executes functional strategies for a large / complex country, cluster of countries, or business requiring coordination and integration across units.
Provides input into strategic decisions affecting job family or function within a region or business.
Full management responsibility of multiple teams, including management of people, budget and planning.
Has authority to negotiate and make independent decisions on issues / activities that have critical impact or influence on company revenues, capital or business operations.ResponsibilitiesWork with multiple partners across the bank including the various product structuring and trading teams, to bring appropriate product to our clientsProven track record in servicing various retail clients, and good knowledge and understanding of all of the retail segments and productsThe role requires an analytical and proactive approach to client management and effort to improve the current Citi platformProactively reaching out to current and potential broker dealer clients to provide product ideas, improve existing client services and onboard new clientsContinued development of the platform to improve the client experienceWorking with the entire 3rd party team on servicing our Platinum and Priority Clients to ensure we are meeting targetsInteraction with the Client Management team to develop proper wallet data for our client baseBe part of a highly motivated team and will be the key person responsible for expanding the client baseDirect client coverage, and management of Retail Sales businessResponsible for the distribution of all Global Markets' products to 3rd party retail client segments by developing and executing an effective sales strategy and partnershipIdentify and capture key clients and opportunities, expand client reach and deepen client relationships, build an effective sales team and partnership, and meaningfully grow Citi's retail franchiseSolid client franchise, especially in the areas untapped by Citi, to increase our client reach, and have an established senior client relationships that can be leveragedWork with product and technology partners to enhance Retail platform and deliver more efficient and competitive product offering, solutions, and experience to clientsPartner with control functions and business management to ensure effective and comprehensive sales processes and supervisionBuild a culture of responsible finance, good governance and supervision, expense discipline and ethicsAppropriately assess risk / reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm's reputationBe familiar with and adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the sameAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications15+ years of experience, including 10+ years' managerial experienceFinance, business, economic or mathematical degree discipline would be advantageousProven track record in developing and maintaining client relationshipsGood knowledge of equity derivatives products and the market placeMathematical knowledge of structured products highly desirableClient development, from acquisition to ownershipAbility to understand complex issues and present them in a simple wayAdvanced negotiation / persuasion skillsPrioritisation and Time ManagementAbility to manage multiple demandsDemonstrated track record of managing client relationships and consistently generating revenueDrive to identify and drive new product and client opportunitiesGood understanding of the retail competitive landscapeExcellent verbal and interpersonal skills, and quantitative skillsExperience with derivative pricing and model experienceSelf-motivated, innovative, results-oriented individualTime management / prioritization skills and solid judgmentOutstanding attention to detail and follow-upEducationBachelor's / University degree, Master's degree preferred; managerial experienceThis job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.Job Family Group : Institutional SalesJob Family : Retail SalesTime Type : Full timeMost Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and / or contact the recruiter.
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Asesoria • Xico, Veracruz, México