Director, National Accounts

OverviewPontoque Resort at Punta de MitaOpening in early 2027, Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand's first luxury resort in Mexico.

Staying true to the brand's mission of creating elevated places and spaces that are inspired by a destination, the resort's exterior and interiors will pay homage to the local culture with a contemporary twist.This beachfront resort will feature 244 guest rooms and suites and two 4-bedroom villas with sweeping views of the Bay of Banderas.

Complementing the local area's many attractions and activities, the resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult-only and family-friendly options, a state-of-the-art indoor and outdoor fitness center, and a kids club.

Boasting over 27,000 square feet of meeting and event space, the Omni Pontoque will feature a 6,000 square foot ballroom, an open-air pavilion, multiple event lawns and dedicated meeting rooms, all of which provide breathtaking ocean views.Job DescriptionDebuting in early 2027, the Omni Pontoque Resort at Punta de Mita will be Omni's first owned and managed property in Mexico This is a once in a lifetime opportunity as the opening Director of National Accounts, to establish Omni's presence in Mexico.The purpose of this role is to assist the Director of Sales and Director of Sales & Marketing in implementing strategies and tactics designed to maximize group revenue.

Successful results are reflected in exceeding budgeted revenues and annual performance goals.

This individual will work in collaboration with the Director of Sales and Director of Sales & Marketing to create a highly energized direct sales culture.

Success is determined through improvement in the hotel's group revenue performance as compared to that of its defined competitors.Our ideal candidate has demonstrated consistent performance for a minimum of 7 – 10 years, exhibiting success in the Group Sales arena.

While not in a supervisory role, this individual is a leader in performance and is aptly capable to represent Omni as a leader in the marketplace.This is a remote based role, with anticpated travel upwards of 25-30%.

Priority will be given to candidates based in the following markets : Los Angeles, San Francisco, Texas, Arizona, and Minneapolis.ResponsibilitiesActively solicits and manages a major market on behalf of their hotel / resortPlan and maintain regular communications with, and actively solicit additional business from, Hotel key accountsCommunicate and / or meet with parties interested in the Hotel's services and assess the parties' needs and whether the requested services would be a profitable or best use of the Hotel's rooms and space consistent with client needs and budgetsPrepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standardsNegotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of SalesMeet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel managementExecute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirementsAssist Director of Sales to stimulate productivity of all sales staff through guidance, development, and supportAssist the Director of Sales in developing and implementing the budgeting and forecasting process for the HotelPromote high visibility of hotel through active involvement in industry associations and trade showsProvide mentorship and professional development to lower level and less experienced sales employeesSupport and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each programMaintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assetsMaintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managersInteract and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the HotelUse computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activityPlan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environmentComplete assigned tasks and projects in a timely manner and as directed by hotel managementContribute to and support the maintenance of a safe working environment, and perform all work in compliance with hotel safety standards and all legal requirementsComply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirementsAttend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of hotel rooms and servicesQualificationsBachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred7-10 years of related hotel sales experience at large meetings / conventions Hotel(s)Must have experience in sales solicitation, contract closing, site inspections / visits with clients, setting up fam trips and contract negotiations.Proficient in Microsoft Office including Excel, Word, PowerPoint and OutlookAvailable for travel necessary to develop guest relationships and the hotel brand including trade shows, client meetings, and team travel.Have strong working knowledge of all hotel departmentsOmni Hotels & Resorts is an equal opportunity / AA / Disability / Veteran employer.

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