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Job Title
Banking Operations New Associate.
What are we looking for
Primary skill - Client Service - P5.
Roles and Responsibilities
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your primary interaction is within your own team and your direct supervisor.
In this role you will be given detailed instructions on all tasks.
The decisions that you make impact your own work and are closely supervised.
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
Please note that this role may require you to work in rotational shifts.
Location : Merida.
Skill Required
Core Banking Operations incl. Payments Client Service P5.
Qualifications
High School Diploma GED.
Years of Experience : 0 to 1 years.
Language : Spanish C2.
What would you do
Asesoria, control y seguimiento de chats, citas, agendmaientos, resolucion de dudas y problemas, seguimiento y manejo de controles, excelente servicio al cliente.
Corporate Banking – Wholesale Banking Team
The Corporate banking Wholesale banking team is responsible for helping clients and organizations process trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.
Establishes and sustains long term profitable client relationships that drive value creation, delivery excellence and a positive client work environment.
Leads the client lifecycle from initial contact through delivery to manage client expectations and ensure client satisfaction.
Works with the client to minimize delivery disruptions and effectively manages client urgencies.
Seniority level
Employment type
Job function
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Banking • Mérida, Yucatán, Mexico