Principal - Software Engineering Leader

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We are seeking a dynamic and experienced Lead Engineer to lead the design, development, and delivery of various technology projects. This role will focus on driving a contact center transformation project and other strategic initiatives at AT&T. The ideal candidate will manage a multidisciplinary scrum team, ensuring technical excellence, architectural integrity, and seamless integration with systems such as Salesforce and ServiceNow. Collaboration with product managers, architects, and stakeholders is essential to translate business needs into robust technical solutions while fostering innovation, quality, and continuous improvement.

Key Responsibilities

• Lead architecture, design, coding, testing, and deployment of software applications across backend, frontend, and cloud platforms
• Guide the engineering team in adopting best practices in development, quality assurance, automation, and security
• Collaborate with cross-functional teams to align technical strategies with organizational goals and ensure timely delivery
• Promote DevOps practices including CI / CD, automated testing, and infrastructure as code
• Mentor engineers to develop their skills within an agile environment
• Identify and mitigate technical risks, optimize system performance, and ensure security compliance
• Maintain technical documentation and communicate effectively with project stakeholders

Qualifications

Technical Skills

Non-Technical Skills

Additional Information

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