Senior Operational Intelligence Developer

Overview

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a highly skilled Senior Operational Intelligence Developer to join our team, responsible for supporting, enhancing, and maintaining our Elastic & Observability Platform deployed across GCP and Elastic Cloud. This role will involve developing innovative solutions, maintaining platform reliability, and enabling self-service capabilities to empower platform consumers while participating in an on-call rotation to oversee platform health and functionality.

Responsibilities

• Ensure availability, functionality, performance, and security of observability and search platforms to meet business SLAs
• Respond to incidents and resolve escalations promptly during on-call periods
• Maintain platform documentation, standard operating procedures, and operational guidelines
• Collaborate with stakeholders and vendors to manage operational requirements, installations, and upgrades
• Enhance platform features and self-service capabilities, including Elastic Synthetics and chargeback automation
• Design proof-of-concepts for operational improvements like AI-driven observability or Kubernetes migration
• Build, deploy, and maintain Elastic clusters using Infrastructure-as-Code (IaC) tools like Terraform and Ansible
• Perform platform lifecycle management activities such as component upgrades, capacity planning, and cost optimisation
• Fine-tune ELK stack performance across ingestion, indexing, and query layers
• Configure and manage comprehensive alerting and incident management workflows, including Kibana Rules, Watchers, and PagerDuty
• Support ingestion, enrichment, backup, and restoration of platform data
• Plan and manage SSL certificate rotations and cluster scalability requirements

Requirements

Nice to have

We offer

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