▷ (Aplica ya) Professional Collections Specialist...

Job Overview

We are seeking a highly skilled and detail-oriented Professional Collections Specialist to join our team in Mexico. This key role will be responsible for processing customer invoices and payments, resolving exceptions, and ensuring all credit and accounts receivable responsibilities are executed according to established policies and procedures.

The ideal candidate will have strong verbal communication skills to ensure effectiveness in customer phone interactions related to collections and account resolution. Proficiency in the use of ERP-based receivables software and knowledge of the principles of credit and accounts receivable collections are also essential.

• Process customer invoices and payments.
• Resolve exceptions and discrepancies related to customer orders.
• Communicate with customers via phone and email to secure outstanding balances and resolve issues or concerns.
• Clear invoices with payments and utilize reporting tools to run A / R Aging each week.
• Provide exceptional customer service and answer voice-mails in a timely manner.

Requirements :

What We Offer :

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness and equity.

Key Responsibilities :