About the Role :
At Seso, our Project Managers team ensures a great customer and worker experience throughout the visa processing cycle. They are responsible for achieving and improving Worker-On-Time arrival, and managing customer relationships and expectation handling.
As a Project Manager Support, you will give leverage to our PMs by helping with day-to-day tasks, mainly related to data entry, upload, and operational problem solving.
Location :
Hybrid in Monterrey. Two days per week at the office is required
Fluency in Spanish and English is required
Responsibilities :
Data Entry / Data Gathering
- Seso uses multiple systems (i.e government websites and proprietary platforms) to enhance our operations; you will be responsible for interacting with and feeding these platforms with manual or semi automatic tools.
- You will be consolidating data from different sources to effectively push operations forward.
Data Quality Control / Data cleansing
You will operate tools that clean data and verify errors, to make sure data is inputted on time, in the right format, and in a complete way. You will manage incomplete data sets and make sure data is collected on timePM Support
Support in tasks related to both preventive and reactive communication with our clients to set expectationsSupport in tasks related to cross-communication within internal teamsWeekly monitoring of project statuses, making emphasis in changes in requirements, lists, timings, and consular availabilityAssist in the preparation of project presentations and status reportsContinuous Improvement
We are always learning and improving. You will contribute by observing, identifying improvement opportunities, and giving feedback to PMsSkillset
1+ years of experience in data entry, administrative support or similar roles in startups or other fast-paced environmentsExceptional organizational skills and a keen attention to detailMedium proficiency in Excel, Google Sheets, Airtable or other data related softwareStrong ability to prioritize and manage multiple tasks simultaneouslyExcellent communication skills and the ability to collaborate effectively within a teamFluency in Spanish and English is requiredUniversity degree preferredBenefits
Talented and fun teammates who don't take themselves too seriouslyCompetitive Salary and BenefitsBudget and support for personal developmentUnlimited PTOWork in a fast-paced silicon valley environmentCompany sponsored team events