IT Application / Production Support Analyst

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

We are seeking a detail-oriented and proactive IT Application Support Analyst / Production Support Analyst to join our Affiliates Technology team. This role focuses on technical-level production support, including environment management, deployment coordination, infrastructure projects, and user support. The analyst will work closely with cross-functional teams across development, infrastructure, cloud, and security to ensure the stability, reliability, and efficiency of applications supported by the Affiliates IT group.

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Key Responsibilities

Environment Management :

• Manage application environments (database, web, and application servers) used across development, testing, and release stages.
• Coordinate environment usage by assigning resources to teams and individuals as needed.
• Manage scheduling, refreshing, and resetting of environments.

Release Management :

Infrastructure and Maintenance :

Production Support :

Testing and Documentation :

Collaboration & Communication :

Required Skills and Qualifications

Recommended Skills & Experience

Slack (including Workflow Builder)

Open Position in MX