Systems Analyst (Hybrid)

Overview

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview

This individual will be responsible for the configuration, implementation and maintenance of servers, systems and applications which support the operations and continued growth of Insulet’s corporate and manufacturing operations comprised of VMware, Linux, and Microsoft technologies. The Systems Administrator will be asked to support the production and efficiency goals of Insulet by acting as the primary liaison and system admin for all Insulet systems. Ensuring compute, backup, storage, and networking are functioning optimally will require collaboration and engagement with global corporate systems and networking teams to accomplish company production goals.

Responsibilities

• Monitor and work incoming support tickets (ServiceNow), ensuring necessary IT systems are operating as expected and end user experience is optimal
• Manage VMware, Linux (Ubuntu, CentOS, Red Hat) and Microsoft Windows systems in a production data environment.
• Monitoring and reporting of operating system and application performance.
• Ensure all systems are being properly backed up and restore testing is performed and logged.
• Create and maintain necessary documentation on systems and processes.
• Maintaining / repairing infrastructure components under IT control in concert with the appropriate vendors to provide 100% availability of service.
• Recommending and implementing changes supported by evidence collected from thorough performance analysis.
• Implement automation for repetitive tasks where possible.
• Recommend new technology to improve operations where appropriate.
• Work as an effective member of the global IT team with minimal supervision.
• Complete changes and maintenance as required.

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