Job Overview
We are seeking a Customer Representative to join our team.
- This role involves communicating with customers through various channels, providing exceptional service and ensuring their needs are met.
- A minimum of one year of experience in customer-facing roles is required.
Key Responsibilities :
Customer Communication : Respond to customer inquiries, resolve issues, and provide information on products and services.Problem-Solving : Analyze customer complaints, identify solutions, and implement corrective actions.Requirements :
Education : High school diploma or equivalent required.Experience : At least one year of experience in customer-facing roles.Working Conditions :
This role requires working in a fast-paced environment, handling multiple customer interactions simultaneously, and meeting deadlines.
The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a team.