Software Implementation Engineer (Guadalajara)

Overview

TurnKey Lender is a provider of award-winning AI-based loan origination and management software that supports businesses of all sizes. The company digitizes every step of credit management and the loan lifecycle, using AI-powered scoring models and business rules to increase portfolio profitability, improve operational efficiency, and enhance customer satisfaction.

We value professional growth and foster a collaborative, team-based culture that recognizes each employee’s unique strengths. This role offers opportunities for career advancement and meaningful work with leadership support.

Responsibilities

• Understand customer challenges and key business goals through discovery calls, discussions, and workshops
• Translate business requirements within the contract scope into specific technical requirements for software deployment
• Identify business requirements outside the contract scope and communicate those to the project team
• Use coding languages (e.g. C#, .Net) and frameworks / systems (e.g. AngularJS, Git)
• Create and define basic and advanced SQL queries
• Configure and develop process automation systems using visual business and decision-flow tools
• Design efficient automation processes with well-structured visual process and decision flows based on customer requirements
• Collaborate with developers to design algorithms and flowcharts
• Integrate the company’s software components with 3rd-party data sources and programs via APIs
• Design UI forms, business process logic, and decision flows based on predictive models and business rules
• Gather and evaluate user feedback
• Recommend and implement improvements
• Troubleshoot, debug, and upgrade software after deployment in the customer environment

Requirements

Please note that this is a Hybrid role located in Guadalajara, Mexico

TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.

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