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Service Delivery Manager @ SkySys | Recruitment & Staffing
Role : QA Analyst – Manual Testing (Web Applications)
Position Type : Full-Time Contract (40hrs / week)
Contract Duration : Long Term
Work Schedule : 8 hours / day (Mon-Fri)
Location : 100% Remote
About the Role
We are seeking a strong Manual QA Analyst with excellent communication and business acumen to support our client’s contact center applications, loyalty program projects, and custom web solutions . This role requires someone who can effectively collaborate with both business stakeholders and developers, take ownership of QA processes, and ensure high-quality delivery across multiple initiatives.
Responsibilities
- Perform manual functional and non-functional testing of custom web applications (no mobile).
- Support testing for integration, regression, and end-to-end scenarios .
- Create and execute test scripts based on requirements and user stories.
- Conduct API testing using Postman.
- Perform SQL data validations and queries to support backend testing.
- Use Azure DevOps for test case management, defect tracking, and reporting.
- Work closely with business teams and developers to identify gaps, communicate issues, and ensure timely resolutions.
- Demonstrate strong ownership in follow-up, follow-through, and assertive communication .
Qualifications
3–5+ years of manual QA testing experience in web-based applications.Hands-on experience with Azure DevOps for test and defect management.Working knowledge of SQL (queries, data validation).Experience with Postman for API testing.Strong background in integration, regression, and functional testing .Excellent communication skills with the ability to work across business and technical teams.Proven ability to take initiative, be assertive, and ensure continuity in QA processes.Nice-to-Have
Exposure to testing within loyalty systems, contact center platforms, or logistics / fuel consumption planning applications.Familiarity with backend systems and API integrations.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
IT Services and IT ConsultingTravel ArrangementsNote : Referrals increase your chances of interviewing at Sky Systems, Inc. (SkySys) by 2x
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