Revenue Manager

Job Description - Revenue Manager (HOT0BQTE)

Job Number : HOT0BQTE

Work Locations

Conrad Tulum Carretera de Tulum Chemuyil

A Revenue Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.

Manage and lead the team through day-to-day operations, as well as strategically guide the Revenue department to achieve team and organisational goals.

Ensure yield exemptions are investigated and analysed and new business opportunities are identified.

Gather and analyse statistics, yield information, and all other relevant data to identify potential new business, markets, and trends, and to minimise risk.

Prepare a three-month market segment outlook and maintain it daily by monitoring actual results versus forecast for plan achievement.

Complete and analyse month-end reports.

Outline risks and opportunities related to meeting rooms versus guest room availability for weekly meetings.

Record and analyse all refused, lost, cancelled, and waitlisted business for both guest rooms and conference / banquet spaces.

Ensure effective information gathering and analysis to identify and maximise opportunities and minimise risks.

Ensure team members are knowledgeable about relevant processes, policies, and promotions.

Manage staff performance in accordance with company policies.

Recruit, manage, train, and develop the Revenue Team.

What are we looking for?

A Revenue Manager working with Hilton brands should embody the following qualities :

Positive attitude and good communication skills.

Commitment to high-quality customer service.

Excellent grooming standards.

Flexibility to adapt to various work situations.

Ability to work under pressure and independently.

Previous experience in sales with a proven ability to close deals.

Preferred additional capabilities include :

Knowledge of the local market.

Understanding of hospitality industry.

Passion for sales and achieving targets.

Degree in a relevant field.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, offering a range of accommodations from luxury hotels to mid-priced properties.

For nearly a century, Hilton has been committed to providing exceptional guest experiences.

Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to this mission.

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