Software Development Specialist

JOB DESCRIPTION

Req ID : 322432

We are currently seeking a Software Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Primary Responsibilities

• . Monitor daily / weekly scheduled Informatica Cloud jobs for errors, failures, and performance bottlenecks.
• . Identify and troubleshoot job failures, performing basic root cause analysis (RCA) before escalating.
• . Ensure timely escalation of persistent issues to developers and data engineers.
• . Analyze job run times and identify opportunities for performance tuning.
• . Assist in data flow optimization by working with developers on mapping and parameter tuning.
• . Monitor cloud resource utilization (CPU, memory, storage) to prevent performance degradation.
• . Support scheduled maintenance activities, including system upgrades and patch management.
• . Develop basic scripts or alerts to detect job failures proactively.
• . Document standard operating procedures (SOPs) for job monitoring and issue resolution.
• . Design, implement and test distributed systems for business workflows of CRM
• . Integrate with various internal and external services platforms using industry standard protocols such as REST
• . Program code by using various backend (not limited to Java, Spring, Guice) and database (not limited to MongoDB, DB2, Elastic Search) technologies
• . Work as part of a team to hit delivery milestones and navigate blockers
• . Be involved in all phases of software development life cycle (SDLC) including effort estimation, gathering of business requirements, design, development, reviewing, building, testing, and deployment of commercial scale software

changes

Basic Qualifications

Bachelor's degree or relevant work experience in Computer Science, Mathematics, Electrical Engineering or related technical discipline

Strong problem solving and analytical skills

Comfortable with multi-tasking, managing multiple stakeholders and working as part of a global team

Knowledge of job scheduling, error handling, and performance tuning in Informatica Cloud.

Preferred Qualifications

Familiarity with ITIL processes and ticketing systems (ServiceNow, Jira, etc.).

Experience building scalable and distributed micro-services

Experience working with relational and no-SQL database systems

Interest and ability to learn frameworks, technologies, and programming languages as needed

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at