Lead Operations Coordinator

About us As one of the top ride-hailing companies in the world, we have been redefining the industry since 2013 with innovative mobile technologies and new business verticals, driving us toward becoming a super app. Join us in our mission to combat global injustice.

We are seeking an experienced and highly skilled Deputy Business Development Manager to lead our ride-hailing vertical in Mexico. This role is pivotal in the strategy and budget management for Mexico, our largest market in GMV, and requires an in-depth understanding of the local market. The candidate will manage a team of Business Development professionals, with expected growth, and work cross-functionally to implement solutions, collaborating closely with marketing and driver teams without direct reporting lines. This hybrid role is based in Mexico, with occasional office visits.

Note : ONLY CVs in English will be considered

Monitoring Ride Hailing KPIs from both sides of the marketplace (national and city level, including competitive monitoring)

Strategic leadership & project management. Project leadership of key Ride Hailing cross-functional projects (new Tariff launches, new Schemes, Bonuses, new Partnerships etc.)

Development of a country network

Daily PMO of a business rhythm actions (cross-functional - local calendars, including events coordination)

Responsible for budgeting in his region with help of Manager. Supports Manager in Business & KPIs planning

Partner with critical functional areas (Product, Marketing, BD, Policy, Ops, Legal, Tax, etc.) as needed, to drive business objectives

Control Launch plan in the country & contribute to the Launch Playbook

Ability to estimate risks from GR / legal perspective and execute Action items and work with GR / Legal to plan mitigation strategy. Ad-hoc involvement in projects (Corporate functions : GR / Legal, tax, etc)

5+ years of relevant work experience (Ride Hailing / Delivery Business Preferred, management consulting,operations, etc.). Experience in senior stakeholder management, cross-functional project management and data-driven decision-making

~ Knowledge of Key metrics in Ride Hailing Business

~ Good knowledge of analytical tools including Tableau, Google services, and other BI

~ Experience leading cross-functional stakeholders in order to execute high-impact projects

Competitive salary as a full-time employee

Medical insurance