NOC Transport Technician / Engineer

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States, with offices in Los Angeles, New York, New Jersey, Atlanta, and internationally in Mexico and India.

We are seeking an experienced and highly skilled NOC Transport / DWDM Technician / Engineer to lead critical troubleshooting efforts, drive network performance optimization, and support engineering and operational excellence. This role is ideal for a professional with deep expertise in telecom and optical transport technologies, including DWDM systems, and a strong track record of resolving complex network issues. You will work cross-functionally to maintain and improve network health while serving as a subject matter expert for both internal and external stakeholders.

This is a fully remote position based anywhere in Mexico and requires the ability to work rotational 24 / 7 shifts.

Responsibilities

Expert-Level Troubleshooting

• Lead the resolution of critical and complex network outages and impairments.
• Develop and implement advanced troubleshooting methodologies for recurring issues.
• Conduct forensic analysis of network events to identify root causes and prevent reoccurrence.
• Perform configuration, troubleshooting, and maintenance of DWDM and optical transport equipment. (OTDR)
• Apply strong knowledge of optical transmission principles and network protocols during fault isolation and repair.

Strategic Planning and Implementation

Leadership and Consultation

Network Health and Performance

Qualifications

Infinera

Ciena : RLS, Corestream, 4200, Core Director, 6500, 5200, OC48 Classic, OC192 Classic

Fujitsu : 4500, 4300, 4100, 7420

Cyan : Z77, Z33

Cisco : 15454, MSTP

Nokia : DMX, 1830

Ciena : One Control, MCP, or Preside

Cyan : CyMS (Blueplanet)

Fujitsu : Netsmart 1500

Alcatel Lucent : Wavestar or INC (DMX), PHM (1830)

Infinera : DNA

Metasolv / M6

Oracle Assure 1

Salesforce

xMatters