Reconciliations Analyst

About DEUNA

DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution. With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. We are expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs.

Visit DEUNA’s website to learn more about us.

Position Overview

We are seeking a highly analytical and detail-oriented Reconciliations Analyst to join our Product team. This role will be responsible for leading reconciliation processes with payment processors and acquirers, monitoring KPIs, and supporting merchants with reconciliation-related inquiries. The ideal candidate will have a strong background in reconciliations, technical skills in SQL, and the ability to bridge communication between technical teams and business stakeholders.

Key Responsibilities

• Relay and document integrations : Lead the analysis and documentation of new integrations with payment processors and acquirers, generating technical requirements for the technology team and ensuring accurate and efficient reconciliation processes.
• Monitor KPIs : Track and ensure compliance with key reconciliation KPIs. Analyze issues and discrepancies in the reconciliation process, collaborating with cross-functional teams to resolve them and optimize performance.
• Merchant care : Address merchant inquiries, requests, and issues related to reconciliation results, providing clear explanations and insights to ensure alignment with expectations. Support reconciliation-related projects such as mapping and tracking new acquirer integrations, addressing client requests, and driving continuous improvement initiatives. Prepare reconciliation reports and maintain proper documentation for audits and compliance.

What are we looking for?

What you’ll find when you join DEUNA

Benefits

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