AWS Service Management page is loaded## AWS Service Managementlocations : Santiago Queretarotime type : Full timeposted on : Posted 30+ Days Agojob requisition id : Req1466784AWS Service ManagementCountry : Mexico
- Education and Experience
- Bachelor’s degree in computer science of related degree
- Advanced knowledge of ITIL best practices in the field of service delivery (Incident Management, Changes, Problems, Service Levels)
- 1+ Years of Experience with Data analysis and metrics reporting
- 1+ years of experience in similar projects performing the functions of management and monitoring of infrastructure changes
- Background in systems automation
- Creation of processes, and documentation (playbooks and runbooks)
- Profficient negotiation skills and time management
- Basic knowledge of cloud environments, preferably AWS and Azure
- Ticketing tools (ServiceNow)
- Office
- English Conversational competence in technical settings
- English reading and writing competence in technical settings[](blob : https : / / santander.wd3.myworkdayjobs.com / c66d78cd-3777-4bd3-bba8-ec330685c183)0 : 00 / 1 : 01locations : Santiago Queretarotime type : Full timeposted on : Posted 30+ Days Ago
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