Channel Account Manager

Overview

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

CHANNEL ACCOUNT MANAGER

POSITION SUMMARY

The Channel Account Manager is responsible for achieving established revenue goals through the development and management of a network of assigned resellers. Duties would include establishing and executing key accounts plans with named Partner firms with a focus on sales growth, promoting complete NCR solutions including DI and further penetrating customer accounts. Effectively utilize internal and external NCR resources to support plan initiatives, resolve customer support issues and identify new market / product opportunities. Develop a thorough understanding of your assigned Resellers business environment and create a strategic plan to focus on growing NCR’s complete solution and services offering with that region.

Responsibilities

• Revenue : Develop, realize and maintain incremental revenue by selling and advocating NCR products “to”, ‘through”, and “with” partners within specified territory and / or assigned accounts.
• Establish relationship : with key levels within a reseller organization to promote NCR’s solution suite of products and services as an integral part of the resellers offering and annual plan.
• Enablement : Market current programs and develop strategic plans with select partners to further penetrate current markets, identify new markets and promote the complete NCR solution.
• Define Customer Needs : Act as key interface in defining customer needs and NCR's ability to meet those needs through solutions; Serve as the liaison between the customer and NCR regarding issues for new customer escalating any roadblocks to securing the business.
• Support Partner Sales opportunities : by participating in key End User customer meetings.
• Pipeline Management : Identify, track (in SF) and facilitate closure of key opportunities.
• Territory Planning : Develop a territory plan to address targeted vertical opportunities and grow NCR’s complete product offering.
• Manage key relationships : with NCR Sales Specialist & Product Managers to effectively facilitate the identification, management and closure of various sales opportunities.
• Execute and contribute : to the development of channel sales programs.
• Act as conduit back to NCR : of information relating to competition, industry changes, program needs or changes, product input and general business health.
• Effectively utilize resources : such as Center of Expertise Staff and other internal support organizations to provide appropriate and timely support to our customers.
• Is proficient in products : , services, policy and programs and can effectively communicate such to our channel partners and customers.
• Prudently manages expenses : in accordance to stated guidelines and established budgets. Evaluates, dispenses and follows up with leads provided to Resellers.
• Performs other duties as assigned.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO and Agency Statements

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity / expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies : NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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