Account Management Specialist - Senior

Overview

Our culture believes in POWERING YOUR POTENTIAL.

We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.

That's what #LifeAtCummins is all about.

We are looking for a talented

Account Management Specialist - Senior

to join our team of technical support for our

CUMMINS

in

Ciudad de México

Job Summary :

Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.).

May have responsibility for larger, more complex accounts when paired with a more senior Account Manager.

Responsibilities include technical support to assigned customers to help sales team to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.

In this role, you will make an impact in the following ways :

This position is responsible for supporting the China OEM strategy across the Hispanic America region.

The primary objective is to foster strong relationships among key stakeholders : CMI distributors, OEM dealers, and internal CMI teams (both in Hispanic America and China), with the goal of enhancing the overall customer experience.

Provides technical guidance to stakeholders, leveraging experience in areas such as Customer Support, Service, Engineering, or Field Sales.

Builds and maintains business relationships with assigned accounts, identifying growth opportunities and expanding current business.

Serves as main point of contact with customers, ensuring alignment on service, delivery, and production needs.

Supports execution of account strategies in coordination with cross-functional and international teams.

To be successful in this role you will need the following :

A key responsibility of this role includes providing technical guidance; therefore, a solid technical background is essential.

Relevant technical experience includes Customer Support, Service, Engineering, Field Sales, as examples.

Strong interpersonal and communication skills to foster collaboration between CMI distributors, OEM dealers, and internal teams.

Ability to navigate and influence across diverse, cross-cultural, and international environments.

Advanced English proficiency to effectively interact with international teams, particularly those based in China.

Strong organizational skills to manage multiple accounts and align with regional account strategies.

Must be based in Ciudad de México.

We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation

RESPONSIBILITIES

Competencies : Values differences

Communicates effectively

Customer focus

Ensures accountability

Instills trust

Articulating Value Proposition

Channel Awareness

Pricing Strategy

Account Planning

Adapts to target audience

Developing Account Strategy

Integrates Customer Perspective

Sales Forecasting

Sales Pipeline Management

Education, Licenses, Certifications :

College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience :

2+ years of experience in Technical Support / Sales support in a technical area preferably in engines field.

Qualifications

Job

Sales

Organization

Cummins Inc.

Role Category

Hybrid

Job Type

Exempt - Experienced

ReqID

2416638

Relocation Package

No

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