Job OverviewWe are seeking a highly skilled Claims Analyst to join our team.
As a key member of the operations team, you will be responsible for performing claims operational activities and providing exceptional service to our clients.The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work in a fast-paced environment and meet tight deadlines.Responsibilities : Response time & Quality KPIs : 95%KPIs - Small Claims analysisRegistration of a new claimAcknowledgement emailClaims creationTradeLiner reviewHandling Modifications & Payments on existing claimsEDC claims creationsDocument Handling & SOCsMain goals include maintaining good relationships with internal & external clients, implementing continuous improvement ideas and escalating issues on time.Key Skills : AccountabilityCritical thinkingCommunication skillsAnalytical thinkingNumerical abilityAbout UsWe empower companies to make informed decisions and trade smarter in a complex world.
Our experts provide innovative solutions and foster a culture of learning, collaboration and inclusion.
Professional • Tenochtitlán, Veracruz, México