Duties of a Client Service Advocate (Aplicar en 3 Minutos)...

Job Title : Customer Support Coordinator

Key Responsibilities :

• Support senior account managers in customer needs departments;
• Visit clients to communicate with North American customers regarding their needs, maintain client relationships, and explore new business opportunities;
• Respond to product demands from North American clients, coordinate and resolve sales issues before, during, and after the sale;
• Track new project developments from clients, assist senior account sales managers with quotations, and facilitate the completion of project approvals and acquisition of client orders;
• Coordinate effectively with production, technology, and project departments to ensure timely delivery of product orders and meet customer needs;
• Handle and consolidate feedback on post-sales issues from clients, and drive improvements in the sales service process.

Requirements :