Cloud Operations Specialist

Cloud Operations Specialist

We’re looking for a Cloud Operations Specialist to join our Fintech Cloud Division, reporting to the Cloud Operations Manager . In this role, you’ll help shape how we deliver best-in-class service to the largest financial institutions across the globe, enhancing customer experience through strategic, customer-centric solutions.

You’ll fit right in if you’re proactive, technically curious, and customer-focused , love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale.

What You’ll Do

• Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements.
• Translate customer requirements into actionable implementation steps for our cloud operations team.
• Coordinate with internal teams and clients to plan and execute Cloud technical integrations.
• Investigate and reproduce bugs, document client scenarios, and support development teams with detailed insights.
• Collaborate across platform, operations, and evolution teams to resolve issues and improve automation.

What You’ll Bring

Nice to Have

This position will be located in México City and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome people from all backgrounds and identities. If you need any accommodation during the hiring process, just let us know.

Benefits & Rewards

We offer a competitive, well-rounded rewards package that supports you and your family — inside and outside of work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable.

Learn more on our Nasdaq Benefits & Rewards Career Page .