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Solo Quedan 15h! Technical Support Specialist...

beBeeTechnicalPuerto Vallarta, MX

Hace 8 horas

Descripción del trabajo

Job Title : Technical Support Engineer

We are seeking an experienced technical support engineer to join our team. As a technical support engineer, you will be responsible for providing first-level support for Voiceline problems and production defects.

You will work closely with our development team to analyze issues, identify root causes, and implement code changes. Your expertise in Java, JavaScript, Springboot, and SNOW will be essential in resolving complex technical issues.

In addition to your technical skills, you will also need excellent communication and problem-solving skills to effectively interact with customers and internal stakeholders.

This is a remote position that requires flexibility and adaptability. You will need to work on mixed schedules, including weekends and night shifts.

Required Skills and Qualifications

Java
JavaScript
SNOW
Excellent communication and problem-solving skills

Benefits

30 days Christmas bonus

25% Vacation bonus

12 days of vacations in the first year

10% Grocery tickets legally capped

13% Saving fund legally capped

Major Medical Insurance for you and direct dependants

Minor medical insurance (reimbursement)

Life insurance

Direct contract with HCLTech

Others

Work Schedule : This is a remote position only from Metropolitan Area of Guadalajara.

Availability to work with mixed schedules (every week will have different days off and office hours).

Availability to work on the weekends (at least 3 per month).

Availability to cover at least 3 night shifts per year.

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Technical Support Specialist • Puerto Vallarta, MX