Ocean Import Agent

OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth, and so much more!

Summary

OEC Group is currently searching for a motivated and personable individual to join our

Ocean Import Department. The Ocean Import Coordinator is primarily responsible for

ensuring the proper and timely movement of freight and information while complying

with any internal and external requirements. In addition, developing and maintaining

relationships with carriers, customers, and warehouses to guarantee the timely delivery of

shipments.

Company Overview

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding

companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters

in Los Angeles and branches throughout Asia, North America, and Europe; OEC Group

enjoys a strong position in a rapidly growing market. Our goals and ambitions have helped

us to become one of the emerging leaders in the logistics/importing industry.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 Tracking, tracing, and updating the status of shipments daily.

 Accurate and timely data entry into our system (CargoWise).

 Effective communication with customers, vendors, other OEC offices, and co

workers through a high volume of e-mails, phone calls, and verbal contact.

 Monitoring of reports.

 Accurate and timely billing to customers.

 Providing customer service via email and telephone correspondence to address

customer questions and concerns.

 Maintaining strong and effective relationships with vendors (shipping lines, trucking

companies, etc.).

 Meet key performance indicators to support the department, branch, product, and

overall company goals.

 Must have the desire to understand the operational process flow and constantly

seek improved ways for efficiency.

 Reporting workflow progress to Management on a frequent basis.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with

disabilities to perform essential functions.

Education and/or Experience

Bachelor's degree in international business, logistics, and/or relevant work experience.

Work Environment

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform essential

functions.

The noise level in the work environment is usually quiet to moderate.

Perks & Benefits of OEC Group

 Law benefits

After successfully completing a standard 90-day probationary period the employee is

provided with the following benefits package. This includes:

 Major Medical Insurance

 Vacation days (on 1st anniversary, some days are assigned after the probation period)

 Personal days (on 1st anniversary, some days are assigned after the probation period)

 Floating Day.

 Performance review and opportunity for salary adjustment.

 Annual bonus is determined by overall performance.

 Monthly food vouchers

 Internal medical assistance

OEC Group is an Equal Opportunity Employer.