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Urgente! Customer Engagement Specialist...
beBeeCustomerEngagementSantiago de Querétaro, MXHace 19 horas
Descripción del trabajoA dynamic and supportive work environment. Ongoing training and development opportunities. The chance to make a real difference to our customers' experiences. Excellent communication and interpersonal skills. Ability to work well under pressure and meet deadlines. Proactive approach to problem-solving. Strong analytical and organizational skills.
About the Role
We are seeking a highly skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication skills, a proactive approach to solving issues and the ability to convert customers into passionate advocates.
Key Responsibilities
- Communicate with customers via phone, email and chat to provide prompt and knowledgeable responses to their queries.
- Work collaboratively with internal departments to ensure customer needs are met and exceeded.
- Provide accurate information about products, pricing and availability to customers.
- Data entry in various platforms to maintain accurate records.
What We Offer
Requirements
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Customer Engagement Specialist • Santiago de Querétaro, MX