Director, Global Program Management

Overview

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director, Global Program Management located in Guadalajara, North Campus.

Reporting to the Program Management VP, Director, Global Program Management role involves being responsible for developing corporate, global, and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.

What a typical day looks like

• Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects.
• Accountable for supporting the performance of Project team(s) and Project manager(s).
• Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
• Support the program teams globally by developing strategic plans, goals, and timelines, and measuring Flex's NPIs, ramps, transfers, and operational results.
• Ensure collaborative cross-functional Project team(s) and Project manager(s) participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.
• Oversee the scheduling and coordination of KPIs, and coordinate with various departments and Flex sites to drive excellence in Operations, NPI, transfers, and product launch processes.
• Ensure effective communication between cross-functional teams to ensure a smooth and timely transition of projects / products through all phases of the documented Flex product life cycle process.
• Implement innovative solutions to achieve best-in-class results, emphasizing continuous improvement throughout all Flex product life cycles and gates management.
• Drive continuous improvement in the NPI launch management process through collaboration, metrics, project management, cost management, and Quote variance.
• Broad vision and expertise in customer requirements to innovate and authorize projects, improving and / or extending the value proposition to existing customers, linking them more firmly to Flex.
• Support financials by preparing and monitoring launch cost estimates with the PM and GMs.
• Review launch costs and Financial P&L as necessary.
• Track and manage project expenses alongside the NPI PM.
• To monitor NPI financials and launch cost - Work closely with the site financial teams and the NPI PM.

The experience we’re looking to add to our team

What you’ll receive for the great work you provide

Equality and accommodations : Flex is an Equal Opportunity Employer and employment decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we’ll discuss your specific situation and next steps (NOTE : this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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