Customer Support Specialist

The role of Customer Support Specialist involves delivering high-quality assistance to customers, ensuring their needs are met while adhering to ITIL process and corporate standards.Key ResponsibilitiesProvide technical support to customers on products and services, resolving issues in a professional manner.Respond to customer inquiries within a designated timeframe, ensuring resolution and meeting service level agreements.Demonstrate proficiency in Windows Operating System and understand file, directory, path, and drive naming conventions.About the TeamWe strive to harness innovation to accelerate intelligent impact.

Our team is committed to delivering innovative solutions that meet evolving client needs, helping them stay ahead of the curve.