Application Developer (Salesforce AI)

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education.

About the Opportunity

We’re looking for a Salesforce Developer with hands‑on experience in AI integration and Agentforce to help us build intelligent, scalable CRM solutions. This role combines traditional Salesforce development with cutting‑edge AI tools to drive automation, personalization, and productivity across our sales platform.

Where You Will Make an Impact

• Design, build, and optimize Salesforce Sales Cloud solutions utilizing Apex, Lightning Web Components, SOQL and Agentforce.
• Integrate and manage a variety of LLM providers and managed services—including, but not limited to, OpenAI and AWS Bedrock—using Salesforce BYO LLM features (LLM Open Connector, Einstein Studio Model Builder, Prompt Builder).
• Engineer prompt frameworks and support fine‑tuned models for lead qualification, forecasting, workflow automation, content generation and sales enablement.
• Build and configure automation using Salesforce Einstein (Einstein GPT, Next Best Action, Opportunity Insights, etc.) to enhance sales processes with generative and predictive AI.
• Collaborate with product managers, admins and data scientists to define business requirements, architect scalable solutions and prototype / deliver new AI features.
• Ensure robust secure integration patterns using REST / SOAP APIs, OAuth, metadata and compliance best practices for corporate and cloud‑managed AI workflows.
• Leverage Agentforce and Prompt Builder to customize and ground generative agent responses in CRM data, supporting sales automation and user productivity.
• Document technical solutions and advocate for the adoption of multi‑model AI strategies across teams.

What You Will Bring

Nice to Have

What makes #Ellucianlife

We Foster a learning culture with :

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