Technical Consulting Engineer

Overview

As a member of Cisco's Mobility TAC team within the Customer Experience, you will play a meaningful role in helping customers deploy, operate, and optimize their networks. Your main responsibility will be to deliver the best possible customer experience by applying sophisticated fix techniques and using collaborative tools, intellectual capital, and outstanding technical expertise.

Responsibilities

• Provide deep fix and root cause analysis for 4G / 5G Mobility Packet Core and Policy network issues, including components such as SMF, UPF, PCF, AMF, MME, SGW, and PGW.
• Use extensive knowledge of Evolved Packet Core and Policy network architecture, network element functionalities, and communication protocols.
• Analyze packet traces using tools like Wireshark to diagnose network problems.
• Support and solve Cisco products including Cisco Policy Suite, StarOS, Nexus, Catalyst, and UCS-based products.
• Apply knowledge of 3GPP standards and be familiar with CUPS and 5G Core architecture and functions.
• Collaborate with customers and internal teams to deliver hardware and software solutions that address sophisticated network challenges.

Minimum Qualifications

Preferred Qualifications

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Additional Information

Employment type : Full-time

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