Sales Operations Coordinator Specialist

At the heart of our organization, we have a vital role available for an individual who will oversee the operational efficiency of our sales pipeline.

The primary goal is to maintain a smooth flow of deals through Pipedrive, ensuring that follow-ups are conducted in a timely manner and contracts & SOWs are efficiently managed.

To achieve this, you will be responsible for :

• Follow-Ups : Send timely follow-up emails and reminders within 24 hours of meetings to ensure seamless communication with clients.
• Contracts & SOWs : Draft, edit, and manage templates; guarantee signatures are collected and filed accurately.
• Pipeline Hygiene : Maintain a clean Pipedrive pipeline by updating notes, deal stages, and next steps – zero stale deals allowed.
• Lead Vetting : Screen inbound leads against established ICP criteria before passing them on to the relevant team members.
• Task Assignments : Create and track internal tasks in Pipedrive (or equivalent) to ensure smooth sales-to-delivery handoffs.
• Documentation : Maintain up-to-date sales playbooks, templates, and process checklists to facilitate efficient operations.
• Admin Support : Provide calendar coordination, call prep packs, and light prospect research to support the sales team's efforts.

To excel in this position, you should possess :