Risk And Control Manager - Payments

If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role

Risk and Control Manager - Payments

Role Purpose

The primary purpose of this role is to work with the Head of GPS Operations LATAM to support from a functional perspective Payments services and GPS Operations, with the overall responsibility to ensure the bank's ongoing compliance to payment transparency (PT) and other risk & control activities.

You would be responsible for tracking and remediation of PT related issues, reviewing all developments in the payment environment across the group for compliance to PT and take them to the PTA for approval, engage with 2LoD as well as regulators (from time to time) to represent the bank's perspective on PT and support the Assurance testing function with respect to ongoing Message completeness testing and Data Integrity Testing.

In addition, you will be supporting the Global ISO 20022 Program from a Payment Transparency requirements perspective.

Also to support with the overall responsibility to ensure the Business Function ongoing compliance to Operational Resilience (Ops Res), Risk & Governance, Payments Global Procedures enquiries, communicate / cascade relevant updates to LAM countries.

Query management & Financial Market Infrastructure (FMI) requirements.

You would be responsible for leading and supporting various governance forums relating to Resilience & Risk aspects, tracking and remediation of issues, reviewing all developments in the Operational Resilience space for compliance to group approved standards within the Business Function.

Main Activities

Payments Transparency :

Engage with regions / business / systems on remediation planning and execution

Track remediation status of PT issues and provide regular updates on PT Issues Tracker

Track execution status of items approved by PTA and report on progress / risk / issues / success in collaboration with PT global leads

Ensure tracking of audit related remediation and evidence closure in collaboration with Payments Managers

Support LAM PT leads and where required to raise queries via PDO email box

Collate and maintain relevant artefacts related to PT Issues

Advise PT Remediation on PT transparency matters that are raised to the Payments Design Office or detected during Assurance Testing.

Ensure alignment with PT strategy

Review and support to present to PTA solution designs (including ISO 20022 migration approach) submitted to ensure that the guiding principles of the Payments Transparency are adhered to

Business Stakeholders – Become a trusted partner.

Positively engage with business and DBS, IT, FCC, Sanctions Screening etc processes as a full partner.

Group collaboration - Ensure close liaison with Group Financial Crime Compliance, IT and other relevant teams to ensure effective management and collaboration.

Engagement - Develop and maintain relationships with regional and in-country teams, both in Ops.

and in the business areas, ensuring an open and transparent communication approach that engenders teamwork and the quick resolution of issue.

Global Ops res program

Support to Payments Managers on queries related the end-to-end payments process mapping

Representation in all major Ops Res Governance forums

RAF / FMI

(program deliverables) – Ensure adherence to the FMI program deliverables through liaison with the Ops Managers to collect data required.

Cascade the outcomes from governance forums to the Payments Manager for adherence.

Global Procedures

Ensure cascading to LAM Payments managers any communication received on updates to the Global procedures for adherence.

Support LAM managers on any queries / dispensations / deviations required to be raised and ensure are managed in a timely manner while providing appropriate guidance.

Risk & Governance

Act as First point of contact to provide support on any risk related issues.

Manage the Governance support and submissions to local / regional forums where required.

Control administration

To support on Control administration review enquires related CMAs quality, support on Review & Challenges, raising issues, monthly progress updates, control reassessments.

Audits management

Focal point for internal and external audits, support on agenda items and to ensure adequate communication and deliverables are completed with quality and in a timely manner.

To support on initial discussion with Review leads in case of potential concerns / issues.

To maintain updated audit tracker.

Risk Champion (Read across)

To support on gathering required responses from LAM Payments managers on the different read across required, to ensure are completed on time.

Follow up on any outstanding gaps as a result of those read across.

To maintain updated read across tracker.

Lead and support any other forums or activities relating to Risk & Resilience that may come up from time to time / Risk Champion

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