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(Solo Quedan 24h) Head of Sales and Service...

(Solo Quedan 24h) Head of Sales and Service...

beBeeSalesLinares, MX
Hace 6 horas
Descripción del trabajo

Sales and Service Manager Role

We seek a seasoned professional to lead our sales and service teams in Mexico, driving growth, customer satisfaction, and operational efficiency.

About Us :

Our company provides technology solutions to the restaurant industry, enabling seamless order management and dedicated customer service. Our online platform empowers partners to thrive with a 0% commission model and cutting-edge tools.

As we expand into the Mexican market, we need a dynamic leader to drive performance, efficiency, and growth in the region.

Job Responsibilities :

  • Oversee daily operations across sales, onboarding, workforce management, quality, and compliance.
  • Monitor performance metrics, identify areas for improvement, and implement corrective actions.
  • Develop and manage budgets to ensure cost efficiency.
  • Implement best practices to enhance sales / service quality and efficiency.
  • Manage and mentor large multicultural teams.
  • Develop and execute strategies to meet revenue and client growth targets.
  • Foster a culture of accountability, continuous improvement, and client focus.

Requirements :

  • Strong leadership and experience managing large teams.
  • Exceptional communication and interpersonal skills.
  • Expertise in operations, workforce management, and process improvement.
  • In-depth knowledge of sales strategies and techniques in high-volume environments.
  • Analytical and data-driven decision-making abilities.
  • Ability to perform in fast-paced, dynamic settings.
  • C1 English proficiency and native Spanish skills.

    • Benefits :

  • Client Net Promoter Score (NPS)
  • SLA sales and service measures
  • Operational cost savings without compromising quality
  • Revenue growth through improved processes, upselling, and retention strategies
  • Process scalability and efficiency improvements
  • Team development and retention
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    Solo Quedan 24H • Linares, MX