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Multilingual Account Collector

Multilingual Account Collector

beBeeBilingualCustomerServiceTenochtitlán, Veracruz-Llave, Mexico
Hace 26 días
Descripción del trabajo

About Us :

We deliver innovative financing solutions for sustainable products. Our technology makes it easy and affordable for homeowners to adopt eco-friendly solutions.

Our platform has led to significant growth in the adoption of sustainable products, benefiting over 1 million homeowners.

We also support a nonprofit organization that builds life-saving water and clean electricity systems, improving the lives of millions worldwide.

This role is responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing suitable payment solutions.

Key Responsibilities :

  • Contacting delinquent borrowers via phone or other means
  • Finding solutions to help bring borrower's loans to a current status
  • Processing payments for borrowers with past due payments
  • Maintaining daily, weekly, and monthly collection and metric goals
  • Ensuring compliance with our collections policies and procedures

Requirements :

  • 1-2 years of direct experience in credit and collections; knowledge of sales, negotiation, and persuasion tools
  • Excellent verbal and written communication skills
  • Prior call center experience with financial products preferred
  • Proficiency with Microsoft Office applications
  • Self-motivated and extremely goal-oriented
  • Team Player
  • Bilingual Spanish / English required
  • Benefits :

    Competitive hourly rate + bonus

    Additional Information :

    Job duties may include additional responsibilities as assigned by management. This job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and other skills required for the position. The company reserves the right to alter or change job responsibilities at any time.

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    Account • Tenochtitlán, Veracruz-Llave, Mexico