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Tech Support Manager

Tech Support Manager

AutolivAguascalientes, Aguascalientes, Mexico
Hace 26 días
Descripción del trabajo

Tech Support Manager

What you’ll do :

Main Responsibilities :

  • Manage technical support activities related to corrective, preventive and predictive maintenance of industrial equipment.
  • Coordinate and supervise the automation and maintenance technical team, promoting training and skills development.
  • Ensure compliance with maintenance plans, machine availability targets and performance indexes (OEE, MTTR, MTBF).
  • Implement automation solutions and improvements in industrial processes, in alignment with industrial engineering and production.
  • Act in the analysis of failures and in the proposal of corrective and preventive actions.
  • Establish and monitor KPIs for technical and operational performance.
  • Control area budgets, including maintenance costs, acquisition of parts and third-party services.
  • Lead projects for technological modernization and digitalization of industrial processes.
  • Ensure compliance with safety, quality and environmental standards.

What is required : Requirements :

  • Higher education in Electrical, Mechanical, Mechatronics, Industrial Automation Engineering or related areas.
  • Solid experience in industrial maintenance and process automation (PLCs, HMIs, industrial networks, servomotors, sensors, actuators, etc.).
  • Knowledge of people management, technical leadership and project management.
  • Mastery of maintenance tools and methodologies such as TPM, Lean Manufacturing, 5S.
  • Skills in critical analysis, problem-solving and decision-making.
  • Advanced English for writing, reading and especially speaking. Behavioral Skills :
  • Active leadership and management of multidisciplinary teams.
  • Good communication and interpersonal skills.
  • Proactivity, organization and focus on results.
  • Systemic vision and capacity for innovation. Differentials :
  • Certifications in maintenance (NRs) and / or automation (Rockwell and Siemens).
  • Previous experience in the automotive sector.
  • Familiarity with Industry 4.0 concepts.
  • Knowledge of machine and equipment safety.

    • What’s in it for you :

  • Attractive compensation package
  • Recognition awards, company events, family events, university discount options and many more perks.
  • Gender Pay Equality

    • Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and / or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.

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