Director of Sales (Spanish speaking Caribbean Region) - Experienced in Hotel Industry

Company - MGM Muthu Hotels

Position - Director of Sales (MUST HAVE Experience in Hotel Industry)

Location - Spanish speaking Caribbean Region (Candidate MUST Be willing to Relocate to different countries as per the requirement of the company)

Key Responsibilities

• Work with the team to ensure understanding of sales strategy and effective implementation of this strategy for the segments you are responsible for
• Provide positive and aggressive leadership to ensure maximum revenue potential
• Participate in sales calls with members of sales team to acquire new business and / or close on business
• Analyze market information by using sales systems and implement strategy to achieve the property's financial room and catering goals
• Review sales and catering guest satisfaction results to identify areas of improvement
• Develop and manage relationships with key stakeholders, both internal and external
• Work collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Be a brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent
• Empower your team to resolve guest issues independently and with confidence
• Work in collaboration with all heads of departments to ensure a successful hotel operation
• Identify new business to achieve personal and location revenue goals.
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Close the best opportunities for the location based on market conditions and location needs.
• Gain understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution

Required Skills, Experience & Qualifications