Site Reliability Engineer (SRE)

Site Reliability Engineer (SRE)

Location : Hybrid in Monterrey, MX. 8 days a month on-site. Possibility to get a travel or relocation stipend for travel.

Type of Employment : Long-term contract, hourly in USD. Possibility to turn into full-time employment.

About Us

Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI / UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).

About the Role

We are building a new delivery accelerator program and are seeking highly skilled Site Reliability Engineers with strong DevOps expertise. The ideal candidate will play a key role in designing, building, and operating resilient infrastructure while ensuring reliability, scalability, and success of mission-critical products.

Key Responsibilities

• Design, build, and maintain cloud infrastructure with a focus on reliability, scalability, and security.
• Implement automation, monitoring, and observability solutions to improve system performance and incident response.
• Work directly with customers, including LATAM stakeholders, to understand needs and resolve issues effectively.
• Own the success and reliability of assigned products by driving issues through to resolution, no matter how complex.
• Collaborate with cross-functional teams to troubleshoot, resolve, and prevent production incidents.
• Continuously seek opportunities to optimize systems and processes through innovation and creative problem-solving.

Qualifications