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Customer Experience Specialist
beBeeCommunicationQueretaro Metropolitan Area, MexicoHace más de 30 días
Descripción del trabajoA minimum of 1-3 years of relevant work experience Superb verbal and written communication skills, along with excellent interpersonal abilities Ability to multitask, prioritize tasks, and maintain organization Fulfilling work environment that encourages growth and development Opportunities for professional advancement and skill-building
The ideal candidate will thrive in a dynamic environment where they can utilize their exceptional communication skills to proactively resolve customer issues. This role involves converting customers into passionate advocates.
Key Responsibilities
- Communicate effectively with customers via various channels including phone, email, and chat platforms
- Provide expert answers to product-related questions, pricing information, and availability details
- Collaborate with internal departments to meet customer needs and exceed expectations
- Accurately enter data into multiple systems
Requirements
Benefits of this Role
This position offers a challenging and rewarding experience for the right candidate.
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Customer Experience Specialist • Queretaro Metropolitan Area, Mexico