Global Head of Business Operations...

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Pricing Operations

Establishing a robust and comprehensive ongoing control and operating environment model for these processes, to ensure delivery of high-quality market data to consumers.

Delivering analysis and expertise on Market Data, including high quality MI

Maximising usage and quality of in scope market dat

Delivery of new control and governance standards for market data and ongoing maintenance of these

Works seamlessly and collaboratively representing DaRR with businesses and functions in appropriate forums and ongoing communications.

Encourages and champion the importance of a positive end customer experience, recognising the wider importance of Markets Operations, contributing to a controlled and efficient end to end operational model.

Accountable for managing client escalations & issues for all Pricing Market Data clients across APAC / EMEA.

Support the existing Market Data Management team & improve the existing framework to make it more robust.

Provide expert problem management support to difficult, high profile client issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with lessons learnt.

Provides support to new business opportunities. Takes an active role in liaising with relationship managers, clients and supports the transition and implementation of new business. Strong Experience of establishing and maintaining excellent relationships with Clients, management & colleagues to achieve shared goals.

Evidence of excellent planning and organizing skills.

Analytical skills, with good problem-solving skills & ability to recognize areas of risk or opportunities for improvement.

Exposure to projects and an understanding of process mapping and process re-engineering

Experience in Banking (E)

Market Data / Curve construction knowledge across multiple products (E)

Flexibility in shifts (E)

Postgraduate / Graduate in Finance or related degree (E)

MS Excel

Compliance

Data

Operational risk controls

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• Issued By HSBC Electronic Data Process Mexico Private LTD