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[Solo Quedan 15h] Career Opportunities : Customer Service...

[Solo Quedan 15h] Career Opportunities : Customer Service...

beBeeCustomerServiceSantiago de Querétaro, MX
Hace 14 días
Descripción del trabajo

Customer Service Representative Role

We are looking for an experienced and skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service via phone, email, and chat.

About the Job

This is an exciting opportunity for a motivated and detail-oriented individual to develop their skills in customer service and contribute to the success of our organization. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key Responsibilities

  • Communicate with customers via various channels, including phone, email, and chat, to resolve queries and provide solutions.
  • Provide knowledgeable answers to questions about products, pricing, and availability, demonstrating a high level of product knowledge.
  • Collaborate with internal departments to meet customer needs and exceed expectations.
  • Accurately enter data into various platforms to maintain accurate records and ensure seamless operations.

Requirements

  • A minimum of 1-3 years' relevant work experience in a customer-facing role.
  • Excellent phone etiquette, verbal, written, and interpersonal skills, with the ability to communicate complex information clearly and concisely.
  • Ability to multitask, prioritize tasks, and manage competing deadlines in a dynamic environment.
  • Benefits

    As a valued member of our team, you will enjoy a range of benefits, including :

  • Opportunities for career growth and development.
  • A collaborative and supportive work environment.
  • Competitive compensation and benefits package.
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    Solo Quedan Customer • Santiago de Querétaro, MX

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