Account Resolution Specialist [Aplicar en 3 Minutos]...

Key Responsibilities

We offer innovative financial solutions to customers, providing value-added services and adapting to their needs.

Our team has built a strong service reputation over 25 years, driven by technological innovation, digital evolution, and customer focus.

Collections Customer Service Agent plays a key role in managing accounts within the delinquency range.

The position requires a customer-centric individual to resolve service inquiries and address account concerns.

Collecting payments and implementing effective payment solutions are essential duties.

The role involves managing call volume with a focus on servicing Truck accounts, building strong relationships through consultative interactions.

A liaison between customers and corporate departments, you will field calls from Daimler Truck small business customers to provide efficient and caring service.

Making outbound calls to assess reasons for lack of payment and help regularize delinquency situations is also a crucial aspect of the job.

Performing skip tracing to locate clients and / or collateral by obtaining contact information and addresses.

Required Skills and Qualifications :

• C1-C2 level English proficiency
• 1 year of customer-facing phone experience in collections

Benefits :

Salario : $20000 brutos mensuales más prestaciones superiores

Others :

We value diversity and select talent based on abilities, not discriminating on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity, marital status, university, or appearance.