Sales

Overview

JD Logistics is expanding rapidly in Mexico—one of our key strategic markets in the Americas. With our self-operated warehouse in the Greater Mexico City area and a growing nationwide delivery network, we are building a smart, reliable, and technology-driven logistics ecosystem. Join JD Logistics Mexico and be part of a global team that’s redefining supply chain excellence and powering the future of commerce across Latin America.

Job Details

Job Title: Sales

Location: Blvd. Miguel de Cervantes Saavedra 233-Piso 1, Granada, Miguel Hidalgo, 11520 Ciudad de México, CDMX

Position Overview

Drive key customer development, logistics client expansion, and overseas warehouse projects. Maintain existing relationships and explore new opportunities. Execute sales plans to achieve performance metrics and expand market share. Manage receivables, collect market intelligence, and provide feedback. Design and implement project solutions, negotiate contracts, and conduct regular client visits to improve satisfaction. Support project development and strategic recommendations to meet sales targets, enhance customer loyalty, and accelerate business growth.

Key Responsibilities

• Customer Development & Performance Achievement: Drive the acquisition of key clients, logistics partners, and overseas warehouse customers. Execute sales strategies to meet performance targets and expand market share.
• Customer Relationship Management: Maintain proactive communication through regular check-ins, address real-time needs, nurture long-term partnerships, and enhance satisfaction to secure strategic collaborations.
• Business Planning & Execution: Develop and implement project solutions aligned with market insights and objectives. Manage quotations, contract negotiations, and finalizations.
• Accounts Receivable Management: Oversee receivables for clients within payment terms, collaborate cross-functionally to resolve issues, and ensure timely fund recovery.
• Market Intelligence & Feedback: Gather market data, customer needs, and competitor strategies. Provide timely updates and actionable insights to inform marketing strategies.
• Project Risk Mitigation: Monitor project execution, identify risks, and resolve operational challenges to ensure smooth delivery.
• Internal Process Improvement: Share market and client feedback to drive IT/system enhancements and support departmental project development.

Qualifications

• Experience: Proven experience in key account management, sales, or business development within the logistics industry
• Industry Knowledge: In-depth knowledge of the logistics sector.
• Relationship Management: Strong ability to build and nurture relationships with key clients.
• Sales Skills: Demonstrated success in driving sales, account growth, and identifying new business opportunities.
• Languages: Fluency in Spanish, English and Chinese are a plus.
• Communication: Excellent verbal and written communication skills, with the ability to negotiate and influence at all levels.
• Problem-Solving: Strong analytical and problem-solving abilities to address client needs and challenges.
• Cultural Understanding: Experience working with international enterprises and understanding their business culture and expectations.

What We Offer

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company’s mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

International Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse management, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.