Sales Optimization Executive (Conrad Tulum & Waldorf Astoria Riviera Maya)
Join to apply for the Sales Optimization Executive (Conrad Tulum & Waldorf Astoria Riviera Maya) role at Hilton.
Responsibilities
- Prepare sales reports.
- Welcome and assist clients.
- Plan group tours for turnover delivery.
- Block meeting rooms for internal events in Delphi.
- Initiate proposals and serve as the first point of contact to advise potential clients on hotel rooms, meeting spaces, and rate availability.
- Assist Sales Managers with system updates (Delphi), as well as room and meeting space blocks.
- Data entry using Delphi, Microsoft Word, and Excel.
- Answer phone calls and assist internal and external guests with their requests.
- Attend weekly and monthly departmental sales meetings and other scheduled meetings to support business operations, such as group meetings as required.
- Keep the workspace clean and organized.
- Assist with special projects and assignments as directed by the Sales Management team.
- Provide coverage for the department's executive on-call duties.
Qualifications
Proficiency in English language.Proficiency in Microsoft Office Suite.Experience with the Opera platform.Proficiency in the DELPHI.fdc platform.Experience using virtual call platforms.Knowledge of the sales department.Advanced command of the English language – Upper-Intermediate.Leadership – Intermediate.Teamwork – High.Eloquence / Verbal fluency – High, fluent.Effective problem-solving – High.Empathy – High.Confidence – High.Effective communication and listening – High.Persuasion – Upper-Intermediate.Planning ability – High.Productivity – High.What will it be like to work for Hilton?
Hilton is the leading global hospitality company, offering a dynamic environment where your contributions help create remarkable hospitality experiences around the world.
Work Location : Conrad Tulum (Tulum, Quintana Roo, Mexico)
Schedule : Full-time
Brand : Conrad Hotels & Resorts
Job Function : Sales and Business Development
Seniority Level : Entry level
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