▷ [Solo Quedan 15h] Solutions Specialist...

Job Title

A Customer Service Representative is needed to contact borrowers with delinquent accounts, collect past due payments, and provide payment solutions to cure borrower's delinquency.

• Make outbound / inbound calls with delinquent borrowers
• Find solutions to bring loans to a current status
• Process payments for borrowers with past due payments

The ideal candidate will have 1-2 years of experience in credit and collections, knowledge of sales, negotiation, and persuasion tools, excellent communication skills, prior call center experience, proficiency in Microsoft Office applications, self-motivation, goal-oriented, team player, professional demeanor, and bilingual Spanish / English skills.

Key Responsibilities :

About the Role

This role includes additional responsibilities as assigned by one's supervisor or other managers related to the position / department.