[07 / 10 / 2025] Digital Identity Support Leader (CIAM)...

A world leader in employee benefits solutions, Edenred is a Fintech offering payment solutions for specific uses serving businesses and people at work through more than 250 programs.

Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries. Our 12,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient, and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices : CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.

As Digital Identity Support Leader, you’ll be part of the Digital Identity tribe, a combined Product and Tech team and part of Edenred’s Core Products organization.

Digital Identity is in charge of customer identity and access management (CIAM), Consent & Preference Mgt platforms and Notifications services.

Our services are critical for Edenred’s business and are largely used by 30 countries across 3 regions (Central / South America, EMEA and APAC).

YOUR MISSION AS CORE SUPPORT LEADER

As Digital Identity Support Leader, you will be responsible for ensuring the smooth operation, support, and continuous improvement of key services including :

• CIAM (Customer Identity and Access Management),
• Notification services (Infobip, AWS SNS, etc.),
• Consent & Preference Management platforms (OneTrust, Didomi).

You will act as the primary point of contact for operational issues, incident management, and service performance, collaborating closely with global and local teams.

KEY RESPONSIBILITIES

Operational Excellence

Collaborate with vendors and internal stakeholders to ensure service reliability and scalability.

Team Leadership & People Management

Your mission and scope can be extended to others sub domains of Core Products.

REQUIRED SKILLS & EXPERIENCE