Key Member of Customer-Facing Team [Solo Quedan 24h]...

Customer Support Professional

We are seeking a skilled Customer Support Professional to join our team. As a key member of our customer-facing department, you will play a vital role in ensuring that our customers receive exceptional service and support.

About the Role :

The ideal candidate will be responsible for handling customer inquiries via phone, email, or chat, resolving issues efficiently, and providing outstanding support to guarantee customer satisfaction. You will work closely with internal teams to achieve this goal, utilizing your strong communication and interpersonal skills.

Responsibilities :

• Respond to customer inquiries and resolve issues promptly and professionally
• Maintain accurate records of customer interactions, using database software to track progress
• Collaborate with colleagues to ensure seamless customer experience
• Provide solutions-oriented support, resolving customer complaints effectively

Requirements :

Benefits :

In this role, you can expect :