Key Account Manager

Job Summary

We are seeking a Key Account Manager to manage, nurture, and grow existing client relationships with HBX Group. This role is essential in ensuring client satisfaction, driving account performance, and identifying opportunities for incremental growth. You will be responsible for client onboarding, operational optimization, and ongoing engagement, while collaborating cross-functionally to deliver a seamless and impactful customer experience.

Key Responsibilities

Client Relationship Management

• Maintain and strengthen relationships with assigned key accounts.
• Conduct regular client meetings, monthly performance reviews, and reporting.
• Serve as the main point of contact, ensuring timely resolution of issues and alignment with client goals.

Account Activation & Optimization

Growth & Retention

Required Skills

Required Tech Skills

Qualifications & Experience

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.