Job Title :
Home Delivery Operations Manager
Description :
This role is responsible for the orchestration and performance of home delivery operations, ensuring operational excellence through strategic supply chain objectives.
Key Responsibilities :
- Align home delivery operations with company overall supply chain strategy and customer-focused objectives.
- Translate corporate policies into actionable business rules that guide decision-making in home delivery.
- Monitor key performance indicators and drive continuous improvement initiatives.
- Maintain accurate operational data and support system integration.
- Identify knowledge and skill requirements necessary to support home delivery operations.
- Oversee contract lifecycle with logistics providers and parcel carriers.
Requirements :
To be successful in this role, you will need :
5+ years of experience in logistics or supply chain operations, preferably in last-mile delivery.Strong analytical and problem-solving skills.Experience managing third-party vendors and contracts.Proficiency in dashboard tools and supply chain systems.Negotiation and excellent communication skills.Intermediate-advanced English proficiency.Benefits :
We offer a competitive salary, superior benefits, and a hybrid work arrangement. This role requires a Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.