Azure Architect - Cloud Architecture

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI / Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. The Digital Workplace Services Architect will play a critical role in advancing Milestone Technologies’ portfolio of offerings for our global customers. Leveraging deep technical expertise, strong architectural vision, and a consultative approach, this individual will drive digital transformation initiatives, optimize end-user computing environments, and ensure modern, secure, and high-performing digital experiences.

Combining elements of enterprise support services and architecture, endpoint automation, experience analytics (DEX), device lifecycle management, and collaboration tools, (this role requires both strategic thinking and hands-on technical execution. Architecture & Strategy

o Develop target reference architectures and transformation roadmaps for digital workplace solutions (e.g., digital workplace services, support, Cloud / SaaS integrations, low-code platforms).

o Partner with senior leadership to assess current IT landscapes, identify capability gaps, and propose forward-thinking strategies aligned with customer business goals.

o Conduct performance analysis and capacity planning across Windows, Mac, and mobile operating environments to ensure robust, cost-effective solutions.

Sales and Service Delivery) and external vendors to ensure portfolio solutions meet both technical and financial objectives.

Service & Portfolio Development

o Contribute to new service offerings around digital workplace, including security, automation, collaboration, and AI-driven user experience.

o Lead and mentor engineering teams and provide technical guidance during implementations, and champion best practices in agile delivery, ITSM / ITIL, and overall solution quality.

o Oversee end-to-end project execution : from proof-of-concept (PoC) to production rollout, ensuring alignment with architecture standards and project timelines.

o Conduct root cause analyses, troubleshoot critical issues, and collaborate with cross-functional teams to deliver stable, enterprise-grade workplace solutions.

o Integrate security requirements into all aspects of the digital workplace ecosystem, following frameworks like ISO 27001, SOC 2, or equivalent standards.

Google Cloud Platform, AI-based DEX, virtualization solutions) and incorporate relevant innovations into service offerings.

o Evangelize and lead workshops / training sessions to upskill teams and foster a culture of innovation within the organization.

Extensive Experience in Digital Workplace & Architecture

o Proven ability to define and deliver complex digital workplace architectures spanning cloud, devices, applications, and security domains.

o Strong background in end-user computing (Windows, Mac, Mobile), including endpoint management tools (e.g., SCCM, Intune, Jamf) and virtualization (e.g., AVD, Citrix).

• Automation & Performance Analysis

o Hands-on expertise with scripting / automation (PowerShell, Python, or similar), DEX tools, and performance analyzers (e.g., Windows Performance Analyzer).

o Familiarity with cloud identity platforms (Okta, Azure AD) and integrating third-party applications into a seamless digital workspace.

o Experience with Agile methodology, ITSM / ITIL processes, change management, and vendor / partner management.

o Skilled in building business cases, writing proposals, and estimating project timelines and costs.

o 6+ years of professional experience in Digital Workplace, IT Architecture, End-User Computing, or similar roles.

o Experience implementing zero-trust architecture or advanced MDM (mobile device management) solutions.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community.