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(Aplicar en 3 Minutos) Senior Leadership Position...
beBeeLeadershipTenochtitlán, MXHace 9 días
Descripción del trabajoAssociate degree or equivalent work experience Strong time management skills Demonstrated empathetic leadership Customer-focused mindset Career development opportunities An inclusive culture and community-minded organization A global team of curious lifelong learners Great compensation package and performance bonus opportunities
About the Role
As a Team Lead, you will be responsible for motivating your team to meet performance goals and resolving issues. You will also handle customer escalations and ensure quality customer experience.
- Coach associates to achieve company and client goals
- Manage multiple tasks and projects while monitoring absence and attendance of your team
- Motivate and mentor your team through coaching and feedback
- Utilize TTEC tools and applications to accomplish tasks
Responsibilities
1. Catch Associates up to Speed
2. Manage Multiple Tasks
3. Mentor and Motivate Your Team
4. Troubleshoot Technology Issues
5. Influence Financial Health
Requirements
What We Offer
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Aplicar En • Tenochtitlán, MX